Dartmouth Athletics Guest Guide

We are delighted to host you on the beautiful campus of Dartmouth College! The following information is offered here to help make your experience with us more enjoyable and comfortable.
 
                         
 
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ACCESSIBILITY FOR GUESTS WITH DISABILITIES

Our stadiums and arenas are designed to meet all structural and service requirements of the Americans with Disabilities Act. Dartmouth Athletics takes pride in continually improving stadium accessibility. It is our goal to make sure all Guests can enjoy Big Green athletics in a safe and comfortable environment. Guests with disabilities may make requests for reasonable modifications of policies, practices and procedures, or for auxiliary aids and services, which will be considered on a case-by-case basis. For information on ADA services, a Ticket Office Representative can be reached at Big.Green.Tickets@Dartmouth.edu or (603) 646-2466 during business hours.

ALUMNI

Alumni seating is available by class for Homecoming football only. Alumns can reserve tickets online or by calling the Berry Sports Center Ticket office. Tickets cannot be reserved on game day. It is recommended that requests be made at least 2 weeks in advance in order to secure specified seating locations with classmates. Please visit tickets.dartmouth.edu to find more information regarding class locations for football. Guests can also call (603) 646-2466 to make reservations.


ANIMALS

We ask that you please leave your favorite furry friend at home. Unless, of course, they are a registered service animal helping you with a disability. Service animals or service animals-in-training for a Guest with disabilities are welcome with the proper paperwork

ALOCHOL POLICIES

Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines:
  • No outside alcoholic beverages or powders are permitted to enter any of our stadiums or arenas.
  • Dartmouth Athletics has a zero tolerance policy for underage drinking.
ASSISTED LISTENING DEVICES

If you have a hearing impairment, listening devices can be found at the ticket office at each of our venues.


AUTOGRAPHS

During COVID-19 restrictions, guests will not be allowed to seek autographs from players or coaches.

 
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BABY CHANGING AREAS

As a convenience to our Guests with small children, baby-changing tables are located in many restrooms throughout our facilities.

BAG POLICY

While bags are allowed in our venues, all bags are subject to search. Please note that the item may not be held for storage or pickup.

BANNERS & SIGNS

Banners and signs are permitted in Dartmouth venues provided they do not obstruct the view of other guests. They must be less than three feet in height, sport related, in good taste and not commercial or political in nature. Dartmouth Athletics has the right to remove any banner or sign. Signs may not contain or be made of any item that could cause damage or harm, including but not limited to wood, glass, hard plastic, wire, lights, etc.

BOTTLES, CANS & OUTSIDE BEVERAGES

No bottles, cans or outside beverages may be brought into the facility, with the exception of:
  • Medications
  • Baby bottles
BOX OFFICE

During COVID-19 restrictions, the Berry Sports Center Ticket Office will be closed. Guests are encouraged to visit tickets.dartmouth.edu for the latest information. A representative can be reached by calling (603) 646-2466 or by emailing big.green.tickets.dartmouth.edu

BROADCASTS

Video streams of select sports will be available on ESPN+ with a subscription to the service.  Audio streams of football, basketball and hockey contests will also be available free of charge, through the official website of Dartmouth Athletics, dartmouthsports.com.  Visit the schedule page of your favorite sport to access direct links to the various broadcasts.


 
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CAMERAS & VIDEO RECORDING DEVICES

Personal photography and video are permitted in the ballpark provided the images are for personal use only. Photographic support tools that may interfere with the enjoyment of the game for others (such as tripods, detachable telephoto lenses, and selfie sticks) are not permitted in our venues.

CHILDREN

Children who are two years of age and under do not require a ticket to attend a game provided they sit on the lap of an accompanying adult.

CONCESSION STANDS

Guests are not permitted to bring outside food into Dartmouth venues. Dartmouth Dining Services and other local establishments provide concessions at most of our home contests. Options include gameday favorites like hot dogs, hamburgers, pretzels and more. Beverage options include coffee, soda, water, gatorade, etc.

 
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DEROGATORY LANGUAGE POLICY

Dartmouth Athletics strongly condemn the use of offensive language concerning another person's race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression, or national origin and will not tolerate the use of such language by Guests at our venues. To ensure a safe, clean, and friendly environment is maintained, Dartmouth Athletics will promptly address derogatory language incidents in the following ways:

 
RESPONSE: Guests can utilize the ticket office to report the use of derogatory language or may do so by notifying any Dartmouth Athletics Team Member nearby.
 
DISCIPLINE AND PENALTIES: 
  • Confirmed use of derogatory language will result in automatic ejection.
  • A fan may be arrested if the derogatory language violation(s) occur in the course of a criminal action. This decision will be made by law enforcement officials.
  • Certain violations, repeat offences, or other conduct may result in a guest losing the ability to attend Dartmouth events in the future. The decision to ban a guest is at the discretion of the Athletics Department.
  • Ticket holders forfeit their tickets at the discretion of Athletics Department as the result of a derogatory language violation by that individual or another individual using their ticket(s).
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ELEVATORS

Elevators are located in the following locations for your convenience (please note, due to operational changes mandated for COVID-19, some elevators may not be available for every game.)
  • Memorial Field: Gate 4
  • Memorial Field: Floren Varsity House
  • Leede Arena: Access through main lobby of Berry Sports Center.
EMERGENCY PROCEDURES

Dartmouth Athletics has teamed up with GMCS to provide unarmed, physical security solutions. GMCS, along with Dartmouth Ticketing and Facility Team Members have a wealth of experience and are highly trained in emergency preparedness including the appropriate ways to evacuate Guests. Should an emergency evacuation occur, emergency information would be displayed on the video board or announced over the loudspeakers, and announced on the assistive listening devices and public address system.

EXIT AND RE-ENTRY

Guests are permitted to exit and re-enter our venues. Please notify a gate attendant that you plan to return as each venue has different re-entry procedures. In some venues re-entry may only be permitted at one designated door.

 
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FOOD

See Concession Stands.

FIRST AID

Guests should locate the nearest Dartmouth Athletics Team Member, Safety & Security Officer or Law Enforcement officer to get immediate assistance regarding any medical needs.

 
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GATE TIMES

All gates open one (1) hour prior to the start of most games. For all ticketed events, the gate open time will be listed on your ticket.

GROUP EXPERIENCES

Dartmouth Athletics is pleased to offer and help coordinate group outings. Groups can enjoy exclusive discounts and unique gameday experiences including the High-Five Tunnel, High-Five Club, Halftime Mini-Games, Intermission Shootouts and more. For more information please contact the marketing department at (603) 646-0408.

 
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HEALTH & SAFETY

Dartmouth is committed to the safety of our fans. We will follow all state and local guidance to keep our visitors, staff, and players healthy and safe.

 
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LOST & FOUND - ITEMS / GUESTS

Guests who misplace an item or become separated from their party, please proceed to the nearest ticket office for assistance. After a game, Guests can call (603) 646-4000 to reach Safety and Security.

 
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MERCHANDISE

Merchandise is available for purchase online and in person at the Dartmouth Coop on Main Street in Hanover.

 
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PARKING AND TRANSPORTATION

Click HERE for information including parking info, shuttle info and walking maps from parking lots.

PROHIBITED ITEMS

For everyone's safety, Dartmouth Athletics does not allow the following items:

 
  • Aerosol containers/bottles (i.e. hairspray, sunscreen, shaving cream, air freshener, spray paint, etc.).
  • Alcoholic beverages and non-alcoholic beer, including but not limited to bottles, cans, airline bottles, shooters, flasks and zip-loc bags.
  • Aluminum or metal containers, including but not limited to cans, cups, bottles, flasks, urns, or thermoses.
  • Ammunition
  • Animals (other than service animals)
  • Audio recording devices
  • Balloons, beach balls and other inflatable items.
  • Beverages
  • Chairs, stools or bleacher seat backs containing metal.
  • Cameras and equipment - cameras 6 inches or larger with the lens fully extended, video cameras, tripods, monopods, extendable gimbals and selfie sicks
  • Coolers - hard-sided and/or Styrofoam coolers, hard plastic inserts for soft coolers and backpack coolers
  • Drones
  • Firecrackers or fireworks
  • Flammable liquids or substances
  • Flasks
  • Food items may not be brought into the venue due to COVID-19 restrictions
  • Glass or ceramic containers, including but not limited to cups, bottles, flasks, bowls, dishes, etc.
  • Hoverboards/skateboards/roller skates/roller blades
  • Illegal substances
  • Laser pointers
  • Luggage or duffle bags of any kind
  • Noisemakers
  • Obscene, offensive or indecent clothing
  • Self-defense sprats (including mace, pepper or bear spray.)
  • Selfie sticks, extendable camera gimbals
  • Signs or banners with non-sporting messaging
  • Toy guns (including water guns) or knives.
  • Weapons of any kind- guns, knives, metal tools, brass or plastic knuckles, stun guns, tasers, cork screws, box cutters, razor blades, scissors, etc.
  • Wrapper packages.
Items not listed here but determined to be a risk to the safety or enjoyment of attendees by stadium management shall be refused entry.

Lists of prohibited items subject to change without notice. Guests with questions about what may or may not be brought into any Dartmouth venue may call (603) 646-2466 before arriving.

PROMOTIONS


Information about Promotions at our games can be found on our Promotions Page.
 
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SERVICE ANIMALS

Service animals or service animals-in-training for a Guest with disabilities are welcome with the proper paperwork.

SKY BOX

Our popular Sky Box is available for kid groups of up to fifteen for our home basketball games. The aerial views are considered the best seats in the house and can be enjoyed with free food and drink. Please contact the marketing department at (603) 646-0408 for more information.

STORAGE

Dartmouth does not offer storage and does not check coats or personal items. Dartmouth has no liability for any lost or stolen items.

 
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TAILGATING
 
Please visit our visiting team guide on DartmouthSports.com to view information about tailgating.


TICKETS

Dartmouth has moved to a digital ticket model. Mobile ticketing helps reduce opportunities for fan-to-staff cross contamination and helps speed entry through the gates, so fans spend less time in lines. Each gate is equipped with hands-free scanning pedestals so mobile devices never leave your hand. For more information about purchasing tickets, visit our digital guide or call (603) 646-2466.

 
CHILDREN: Children under the age of two do not need a ticket as long as they occupy a ticket holder's lap. Limitations apply.
GROUPS: Group tickets are perfect for youth groups, corporate outings, birthdays and other outings for groups of 20 people or more. Features special savings and seating locations. For more information, please contact the marketing department at (603) 646-0408.
 
TICKET OFFICE HOURS

The main ticket office is located on the southeast side of campus in the Berry Sports Center and is open 10 a.m. to 5 p.m. Monday through Friday from August through April. Please note that all other ticket offices open one hour prior to the start of each event and close at the start of the second half or beginning of the third period.

BASKETBALL: The Berry Sports Center is the main ticket office open during regular business hours and for home basketball games. In most cases the ticket office will close temporarily at the end of the day and reopen again one hour before the start of a game.

BERRY SPORTS CENTER
6 SOUTH PARK STREET
HANOVER, NH 03755

FOOTBALL: The Ticket Trailer is our satellite location for football events and is located at Gate 4, the main entrance to Memorial Stadium. In most cases the trailer will open one hour prior to the start of a game.

TICKET TRAILER
4 CROSBY STREET
HANOVER, NH 03755

HOCKEY: The Thompson Arena Ticket Office is located at the main entrance of Thompson Arena. This office is closed during business hours and only open one hour prior to the start of home hockey games.

THOMPSON ARENA TICKET OFFICE
4 SUMMER STREET
HANOVER, NH 03755
 
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WHEELCHAIR SEATING

All of our venues were designed to meet all structural and service requirements of the Americans with Disabilities Act. Dartmouth Athletics take pride in continually improving stadium accessibility. It is our goal to make sure all Guests can enjoy Big Green athletics in a safe and comfortable environment. Guests with disabilities may make requests for reasonable modifications of policies, practices or procedures or for auxiliary aids and services, which will be considered on a case-by-case basis. For information on ADA services, a Ticket Office Representative can be reached at Big.Green.Tickets@Dartmouth.edu or (603) 646-2466 during business hours.

WI-FI

Dartmouth College offers free public Wi-Fi for guests on campus which can be hard to reach when crowds are large. It is recommended that Guests download their digital tickets or add them to their mobile wallet prior to arriving at the game for timely entry.

WILL CALL


The Dartmouth ticket office does not offer will call services on game day. All tickets are delivered via email. Exceptions can be made on a case-by-case basis.
 
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